POSTMATES* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "POSTMATES*" charge is from Postmates. Food and goods delivery from Postmates, now integrated into Uber Eats.
Postmates
Food and goods delivery from Postmates, now integrated into Uber Eats.
Category
Food
Avg. Charge
$15.00 - $60.00
Country
US
Billing Cycle
One-time
Cancel At
postmates.com/
Support
See website
Why does this charge appear?
When Postmates processes a payment through its mobile app or website, the charge shows up as POSTMATES* on your bank statement because of how payment networks truncate and format merchant identifiers — the asterisk is a standard separator used by card processors like Stripe, which Postmates relied on heavily before its acquisition by Uber. The prefix format "POSTMATES*" was registered with card networks as the merchant's official billing descriptor, often followed by additional characters indicating the specific order or transaction type. Even after Uber acquired Postmates in 2021 and began folding it into Uber Eats, legacy billing infrastructure and saved payment methods may still route charges under the original POSTMATES* descriptor depending on which platform processed your order.
What should you do?
Match the charge to a recent order
Log into your account at postmates.com and review your order history to match the POSTMATES* charge on your bank statement to a specific food or goods delivery you placed. Check the date and amount to confirm they align.
Check your Uber Eats account too
Since Postmates has been integrated into Uber Eats, the POSTMATES* charge may reflect an order placed through either platform. Open your Uber Eats app and review your order history, as your Postmates account may have been merged there.
Review your Postmates subscription
Visit postmates.com to check if you are enrolled in a Postmates Unlimited or any legacy membership plan that may be generating a recurring POSTMATES* charge on your statement each month, and cancel it if you no longer use the service.
Contact Postmates support if the charge is unclear
If you cannot match the POSTMATES* charge to any order or subscription after checking postmates.com, reach out to Postmates or Uber Eats customer support directly through the app or website to request a detailed breakdown of what the charge was for before disputing it with your bank.
Is this charge fraudulent?
No, this is a legitimate charge from Postmates. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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