Question 1

What is the SUNTRUST* charge on my bank statement?

Accepted Answer

The SUNTRUST* charge on your statement is a fee from SunTrust, which has since merged with BB&T to become Truist. This charge typically relates to a banking service fee or credit card fee associated with your SunTrust or Truist account. The amount can vary depending on your specific account type and the fee being assessed, such as a monthly maintenance fee, overdraft fee, or credit card annual fee.

Question 2

I don't remember signing up with SunTrust — why am I being charged SUNTRUST*?

Accepted Answer

If you see SUNTRUST* on your statement but don't recall opening an account, it's possible you have an older SunTrust account that transitioned to Truist after the merger, or a credit card or loan that still carries the SunTrust branding. Check your records for any past SunTrust accounts. If you still don't recognize the charge, contact Truist directly at truist.com/contact to dispute or investigate the transaction and protect yourself from any unauthorized activity.

Question 3

How do I stop SUNTRUST* fees from appearing on my account?

Accepted Answer

To stop SUNTRUST* fees from appearing on your statement, you will need to contact Truist, the company that now operates all former SunTrust accounts. You can reach them through their contact page at truist.com/contact to close your account, switch to a fee-free account tier, or address whatever specific fee is being charged. Keep in mind that some fees, like overdraft or service fees, may be avoidable by meeting certain account balance requirements rather than closing the account entirely.

Question 4

Is SUNTRUST* a legitimate charge or could it be fraud?

Accepted Answer

SUNTRUST* is a legitimate charge associated with SunTrust, now operating as Truist bank, and it typically represents a banking or credit card fee on a valid account. It is not inherently fraudulent. However, if you do not have or have never had a SunTrust or Truist account and this charge appears on your statement, you should act quickly. Visit truist.com/contact to report the issue to Truist and also contact your card issuer to dispute the charge, as it could indicate unauthorized account activity in your name.

SUNTRUST* Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

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