TRUIST* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "TRUIST*" charge is from Truist Bank. Truist Bank credit card or banking fee.
Truist Bank
Truist Bank credit card or banking fee.
Category
Banking
Avg. Charge
Variable
Country
US
Billing Cycle
One-time
Cancel At
truist.com/contact
Support
1-844-487-8478
Why does this charge appear?
Truist Bank uses the truncated descriptor "TRUIST*" on bank and credit card statements because payment processing networks like Visa and Mastercard impose strict character limits on merchant descriptors, typically capping them at 22 characters or fewer depending on the card network and issuing bank's display format. The asterisk following "TRUIST" is a standard delimiter that payment processors use to separate the brand name from additional transaction details, such as a service type or account reference, which may or may not appear depending on your bank's statement formatting. If you see "TRUIST*" on your statement and you hold a Truist Bank account, credit card, or have recently been billed a banking fee, this descriptor is the expected way Truist Bank identifies its charges within the payment processing system.
What should you do?
Identify the TRUIST* charge
Log into your Truist Bank account at truist.com and review your recent transaction history to match the TRUIST* charge with a specific account fee, credit card charge, or banking service you have enrolled in.
Check your Truist account services
Review any active Truist Bank accounts, credit cards, or subscriptions you hold, as the TRUIST* charge may correspond to a monthly maintenance fee, overdraft fee, or credit card annual fee tied to your Truist account.
Contact Truist Bank directly
If you cannot identify what the TRUIST* charge is for, reach out to Truist Bank through their official contact page at truist.com/contact to speak with a representative who can explain the exact nature of the charge and which account it is associated with.
Review your Truist fee schedule
Visit truist.com and review the fee disclosures and account agreement for your specific Truist Bank product to confirm whether the TRUIST* charge aligns with standard fees, and explore options to waive or reduce recurring charges by adjusting your account type or balance.
Is this charge fraudulent?
No, this is a legitimate charge from Truist Bank. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
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