VIETJET* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "VIETJET*" charge is from VietJet Air. VietJet Air Vietnam low-cost flight ticket.
VietJet Air
VietJet Air Vietnam low-cost flight ticket.
Category
Travel
Avg. Charge
Variable
Country
VN
Billing Cycle
One-time
Cancel At
vietjetair.com/en/my/search-booking
Support
+84-28-3547-9999
Why does this charge appear?
When VietJet Air processes ticket purchases, their payment system truncates the airline's name to fit within the standardized character limits imposed by international card networks like Visa and Mastercard, resulting in the shortened "VIETJET*" descriptor appearing on your statement. The asterisk following the name is a common billing convention used by travel merchants to separate the brand identifier from any additional transaction detail that may follow, such as a booking reference or route code. If you recently booked a low-cost flight through VietJet Air's website or app, this charge is almost certainly the one-time fare payment for that Vietnam-based carrier.
What should you do?
Match the charge to your booking
Log in to your VietJet Air account at vietjetair.com and review your booking history to confirm the VIETJET* charge matches a flight ticket you purchased, including the flight date, route, and fare amount.
Look up your booking details
Visit vietjetair.com/en/my/search-booking and enter your booking reference number and last name to pull up the full details of your VietJet Air reservation and confirm the charge is accurate.
Cancel if the booking is unwanted
If you recognize the VIETJET* charge but no longer need the flight, go to vietjetair.com/en/my/search-booking to manage or cancel your VietJet Air booking, keeping in mind that low-cost carrier fares may have limited refund eligibility.
Contact VietJet Air support if something looks off
If the VIETJET* charge amount does not match your expected fare or you see duplicate charges, reach out to VietJet Air directly through the support options on vietjetair.com to clarify the billing before escalating to your bank.
Is this charge fraudulent?
No, this is a legitimate charge from VietJet Air. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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