Question 1

What is the CENTURYLINK charge on my bank statement?

Accepted Answer

The CENTURYLINK charge is a billing transaction from CenturyLink, also known as Lumen, for your internet or home phone service. CenturyLink is a major telecommunications provider, and this charge reflects your monthly bill for whatever plan you have with them. The amount varies depending on your specific service package, promotional pricing, or any additional fees applied to your account.

Question 2

I don't remember signing up for CenturyLink — could this charge be fraudulent?

Accepted Answer

It is possible someone in your household signed up for CenturyLink internet or phone service without informing you, which is one of the more common explanations. Before assuming fraud, check if anyone at your address set up a new internet connection. You can also log in at centurylink.com/myaccount to see if an account exists under your information. If you find no account and do not recognize the charge at all, contact your bank to dispute it and reach out to CenturyLink directly to investigate.

Question 3

Why did my CenturyLink charge amount change this month?

Accepted Answer

CenturyLink bills can vary from month to month for several reasons. A promotional or introductory rate may have expired, resulting in a higher standard rate. You may have also been charged for equipment rental, one-time installation or service fees, overage charges, or changes to your plan. Taxes and regulatory fees can also fluctuate. To review a detailed breakdown of your current bill and see exactly what changed, log in to your account at centurylink.com/myaccount where you can view itemized billing statements.

Question 4

How do I cancel my CenturyLink service to stop this charge from appearing?

Accepted Answer

To cancel your CenturyLink internet or phone service, start by logging in to your account at centurylink.com/myaccount where you can review your current plan details. CenturyLink typically requires you to call their customer service line to complete a cancellation, as they do not always allow full service termination through the online portal alone. Be aware that depending on your contract, early termination fees may apply. After cancellation, confirm you receive a final bill summary and that no further CENTURYLINK charges appear on your bank statement in the following billing cycle.

CENTURYLINK Charge (What It Is + Is It Legit?)

Why does this charge appear?

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Is this charge fraudulent?

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