Question 1

What is the FLIXBUS* charge on my bank statement?

Accepted Answer

The FLIXBUS* charge on your statement is a payment to FlixBus, a budget intercity bus service operating across Europe and the USA. This charge typically appears when you purchased a bus ticket through their website or app. The amount usually falls between $5.00 and $60.00 depending on your route and travel distance. If you recently booked intercity travel, this is almost certainly that ticket purchase.

Question 2

I don't remember booking a FlixBus ticket — could this charge be fraud?

Accepted Answer

Before assuming fraud, consider that someone in your household may have booked a FlixBus intercity bus ticket using your card, or you may have forgotten a booking you made. FlixBus charges typically range from $5.00 to $60.00. You can check your booking history by logging into your account at shop.flixbus.com/my-account. If you find no record of a booking and no one you know made the purchase, contact your bank to dispute the charge.

Question 3

How do I cancel my FlixBus ticket and get a refund for this charge?

Accepted Answer

To cancel your FlixBus ticket and request a refund, visit shop.flixbus.com/my-account and log in with the email address used when booking. From there you can view your upcoming trips and manage cancellations. FlixBus has its own cancellation and refund policy, and refund eligibility may depend on how far in advance you cancel before departure. The original charge of between $5.00 and $60.00 may be partially or fully refunded depending on timing.

Question 4

Why does my statement show FLIXBUS* instead of just FlixBus?

Accepted Answer

The asterisk in FLIXBUS* is simply how FlixBus appears as a merchant descriptor on bank and credit card statements. This is a standard billing format used by many online travel companies and does not indicate anything unusual about the transaction. It represents a legitimate intercity bus ticket purchase from FlixBus, which operates affordable coach routes across Europe and the United States. The charge should be between $5.00 and $60.00 reflecting the cost of your route.

FLIXBUS* Charge (What It Is + Is It Legit?)

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Is this charge fraudulent?

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