ING* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "ING*" charge is from ING Bank. ING Bank Netherlands banking fee.
ING Bank
ING Bank Netherlands banking fee.
Category
Banking
Avg. Charge
Variable
Country
NL
Billing Cycle
One-time
Cancel At
ing.com/about-us/ing-in-your-area
Support
+31-20-228-9800
Why does this charge appear?
When ING Bank processes fees and transactions through international payment networks, the descriptor is automatically truncated to "ING*" because card payment systems such as Visa and Mastercard impose strict character limits on merchant identifiers, typically capping them at a handful of characters followed by an asterisk to signal that more text has been cut off. ING Bank, headquartered in the Netherlands and operating across dozens of countries, routes many of its banking charges through standardized European payment infrastructure that applies this shortened format universally rather than customizing it by region. If you see "ING*" on your statement alongside a variable fee, it almost certainly reflects a legitimate ING Bank Netherlands banking charge such as an account maintenance fee, international transfer cost, or service charge.
What should you do?
Confirm Your ING Account Activity
Log in to your ING Bank account at ing.com and navigate to your recent transactions to verify that the ING* charge on your statement matches a banking fee or service charge associated with your account. ING Bank Netherlands may apply fees for account maintenance or specific banking services.
Review ING Bank Fee Schedule
Visit ing.com and check your account terms or fee schedule to identify what specific banking fee the ING* charge represents. ING Bank Netherlands charges fees for various services, so matching the amount to their published schedule will help you confirm exactly what the charge covers.
Contact ING Bank Support Directly
If you cannot identify the ING* charge after reviewing your account, contact ING Bank Netherlands customer support through the official contact options listed at ing.com. Have your account details and the exact charge amount ready so a representative can explain the specific fee applied to your account.
Manage or Cancel ING Services If Needed
If the ING* banking fee is for a service you no longer wish to use, visit ing.com/about-us/ing-in-your-area to find your local ING Bank contact information. Reach out to your regional ING office to discuss adjusting your account services or fee structure to avoid future unwanted ING* charges.
Is this charge fraudulent?
No, this is a legitimate charge from ING Bank. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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