What exactly is the RAPPI BR* charge on my statement?

RAPPI BR* is the billing descriptor used by Rappi Brasil when processing payments for food deliveries, grocery orders, or Rappi Prime subscription fees through their platform in Brazil.

Why does the charge say RAPPI BR* instead of Rappi Brasil?

Banks and card networks display shortened merchant codes on statements, so Rappi Brasil appears as RAPPI BR* due to character limits in payment processing systems — it is the same company.

Can I get a refund for a RAPPI BR* charge?

Yes, Rappi Brasil offers refunds for cancelled orders, incorrect deliveries, or billing errors. Contact their in-app support team with your order details to initiate the refund process.

How do I cancel my Rappi Brasil subscription to stop recurring charges?

Open the Rappi Brasil app, go to your profile, select 'Rappi Prime' or subscription settings, and choose the cancellation option. Confirm cancellation before your next billing date to avoid another RAPPI BR* charge.

How do I stop future RAPPI BR* charges from appearing on my card?

Remove your payment method from the Rappi Brasil app under account settings, cancel any active Rappi Prime subscription, and contact Rappi Brasil support to confirm no recurring billing remains active.

Home›Browse Charges›Food›RAPPI BR*

RAPPI BR* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "RAPPI BR*" charge is from Rappi Brasil. Delivery charge for Rappi services in Brazil, often processed via dLocal.

🌍 BR🕐 8 min read📅 Updated May 22, 2026

Rappi Brasil

Delivery charge for Rappi services in Brazil, often processed via dLocal.

RAPPI BR*

Why does this charge appear?

When Rappi Brasil processes payments in Brazil, the transaction is typically routed through dLocal, a regional payment processor that handles cross-border and local billing for Latin American markets. dLocal compresses merchant identifiers to fit within standard banking character limits, which is why the full company name gets shortened to the truncated descriptor RAPPI BR* on your statement. The asterisk in RAPPI BR* is a common formatting convention used by dLocal and similar processors to separate the merchant name from additional order or transaction reference data.

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Your next steps

Log into your Rappi Brasil account

Visit rappi.com.br/login and sign in to your account to review your recent order history. Match the amount shown on your bank statement as RAPPI BR* against any food delivery orders you placed through the Rappi Brasil app or website.

Check for dLocal processing details

Be aware that RAPPI BR* charges are often processed through dLocal, a payment processor used by Rappi Brasil. If the charge looks unfamiliar, this processing label is normal and does not indicate fraud on its own. Cross-reference the charge date with your Rappi Brasil order history to confirm it matches.

Review your Rappi Brasil subscription or credits

Log into your account at rappi.com.br and check whether you have an active Rappi Prime subscription or any pending credits and promotions. Some recurring RAPPI BR* charges on your statement may correspond to a monthly Rappi Prime membership fee rather than an individual food delivery order.

Contact Rappi Brasil support if the charge is unclear

If you cannot match the RAPPI BR* charge to a specific order or subscription after reviewing your account at rappi.com.br, reach out to Rappi Brasil customer support directly through the app or website. Provide the exact charge amount and date so their team can identify the transaction and issue a refund if the charge was made in error.

ℹ️ International processing

This charge is processed in BR. You may see a foreign transaction fee from your bank (typically 1-3%).

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Legitimate or scam?

No, this is a legitimate charge from Rappi Brasil. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the RAPPI BR* Charge Legitimate or Fraud?

The RAPPI BR* charge on your bank or credit card statement is most commonly a legitimate transaction from Rappi Brasil, a popular on-demand delivery platform operating in Brazil that allows users to order food, groceries, and other items. If you or someone in your household has recently used the Rappi Brasil app, this charge is almost certainly valid. Common reasons you may see RAPPI BR* on your statement include:

A food or grocery delivery order placed through the Rappi Brasil app
A recurring charge for Rappi Prime, Rappi Brasil's subscription membership program
An in-app purchase or promotional credit redemption on the Rappi Brasil platform
A saved payment method charged by a household member or shared account user on Rappi Brasil

How to Verify the RAPPI BR* Charge

1
Check your Rappi Brasil order history
Log into your Rappi Brasil account via the app or website and navigate to your order history to match the charge amount and date with a recent delivery or purchase.
2
Search your email for Rappi Brasil receipts
Search your inbox for emails from Rappi Brasil using keywords like 'Rappi', 'RAPPI BR*', or 'pedido confirmado' to find a matching order confirmation or receipt.
3
Check with household members
Ask family members or roommates if they used your payment method on the Rappi Brasil app, as shared cards can result in unexpected RAPPI BR* charges.
4
Review your Rappi Prime subscription
If you signed up for Rappi Prime, check your subscription status in the Rappi Brasil app under account settings, as monthly membership fees appear as RAPPI BR* charges.
5
Contact your bank for charge details
If you still cannot identify the RAPPI BR* charge, call the number on the back of your card and ask your bank for the full merchant details and transaction timestamp.

How to Dispute a RAPPI BR* Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the RAPPI BR* charge appearing on your statement, so gather your evidence and act quickly to protect your rights.
2
Contact Rappi Brasil support first
Reach out to Rappi Brasil directly through the app's help center or via their official support channels to request a refund or clarification before escalating to your bank.
3
File a chargeback with your bank
If Rappi Brasil does not resolve the issue, contact your bank or card issuer to file a formal chargeback, citing the unauthorized or unrecognized RAPPI BR* transaction.
4
Request a new card if fraud is suspected
If you believe the RAPPI BR* charge is the result of card fraud or identity theft, ask your bank to cancel your current card and issue a replacement to prevent further unauthorized charges.

Tips for Managing Rappi Brasil Charges

🔔

Enable push notifications in the Rappi Brasil app to get instant alerts every time a RAPPI BR* charge is processed.

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Keep your Rappi Brasil order receipts saved in a dedicated email folder for quick reference when reviewing RAPPI BR* charges.

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Secure your Rappi Brasil account with a strong, unique password and enable two-factor authentication to prevent unauthorized charges.

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Note your Rappi Prime billing renewal date in your calendar so monthly RAPPI BR* subscription charges never catch you off guard.

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Set up bank alerts for all transactions above a certain amount to quickly spot any unexpected RAPPI BR* charges on your account.

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Use WhatIsThisCharge.net to identify RAPPI BR* and other related Rappi Brasil charges that appear on your statement.

ℹ️ Note

In most cases, a RAPPI BR* charge is a completely normal transaction from Rappi Brasil reflecting a recent food or grocery delivery order — simply log into your Rappi Brasil account to confirm the details and put your mind at ease.