SPOTHERO* Charge (What It Is + Is It Legit?)

When SpotHero processes parking reservation payments, the company uses a truncated billing identifier that combines a condensed version of their brand name with an asterisk separator, a formatting convention commonly used by payment processors like Stripe to distinguish the merchant name from additional transaction reference data. The descriptor "SPOTHERO*" shows up on your bank statement because card networks limit merchant descriptors to a set number of characters, and SpotHero's payment system uses the asterisk to separate the company identifier from any appended booking or location details that may follow it. If you recently booked a parking spot through the SpotHero app or website, this charge is almost certainly legitimate and reflects the one-time reservation fee for your selected parking location.

No, this is a legitimate charge from SpotHero. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions