SQ* Charge (What It Is + Is It Legit?)

Recognize the SQ* billing code

The charge labeled SQ* on your bank statement is the abbreviated billing descriptor used by Singapore Airlines. This is a legitimate charge and not fraudulent activity, commonly appearing when you book flights, upgrade seats, or purchase add-ons through Singapore Airlines.

Match the charge to your Singapore Airlines booking

Log in to your Singapore Airlines account at singaporeair.com and review your booking history. Cross-reference the charge amount and date on your bank statement with any flight bookings, KrisFlyer transactions, or ancillary purchases you made with Singapore Airlines.

Manage or cancel your Singapore Airlines booking

If you need to review, modify, or cancel the booking associated with the SQ* charge, visit the Singapore Airlines Manage Booking page directly at singaporeair.com/en_UK/us/plan-travel/your-booking/managebooking/ to view your reservation details, request refunds, or make changes.

Contact Singapore Airlines if the amount seems incorrect

If the SQ* charge amount does not match what you expected to pay Singapore Airlines, reach out to Singapore Airlines customer support directly through singaporeair.com to clarify the billing discrepancy before considering a dispute with your bank.