VONAGE* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "VONAGE*" charge is from Vonage. Vonage VoIP home or business phone service monthly subscription.

🌍 US✅ Community verified
Vonage

Vonage

Vonage VoIP home or business phone service monthly subscription.

VONAGE*

Category

Telecom

Avg. Charge

$9.99 - $29.99

Country

US

Billing Cycle

Monthly

Cancel At

vonage.com/account

Support

See website

Why does this charge appear?

Vonage uses the truncated "VONAGE*" descriptor on bank statements because their billing system appends an asterisk to distinguish subscription-based charges from one-time transactions, a common practice among VoIP and telecom providers processing recurring monthly payments through automated billing platforms. The asterisk acts as a flag within Vonage's payment processing setup to indicate an ongoing service charge, which helps their internal systems and card networks categorize the transaction as a subscription rather than a standard purchase. If you see VONAGE* followed by additional characters or a dollar amount on your statement, it is almost certainly your monthly Vonage home or business phone plan being billed, typically ranging from $9.99 to $29.99 depending on your selected service tier.

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What should you do?

1

Confirm Your Vonage Subscription

Log in to your Vonage account at vonage.com and check your active plan details to confirm the VONAGE* charge matches your current VoIP home or business phone service subscription amount.

2

Review Your Vonage Billing History

Inside your Vonage account dashboard at vonage.com/account, navigate to the billing section to compare your invoice history against the VONAGE* charge on your bank statement and ensure no duplicate or unexpected fees were applied.

3

Check Who in Your Household Uses Vonage

If you share finances with family members or business partners, verify whether someone else set up or renewed a Vonage VoIP phone service plan, as the VONAGE* charge would appear for any active subscription tied to a shared payment method.

4

Manage or Cancel Your Vonage Plan if Needed

If you no longer need the Vonage VoIP service and want to stop future VONAGE* charges from appearing on your statement, visit vonage.com/account to review your cancellation options and follow the steps to end your subscription before the next billing cycle.

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Is this charge fraudulent?

No, this is a legitimate charge from Vonage. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

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