Question 1

What is the ZIPCAR* charge on my bank statement?

Accepted Answer

The ZIPCAR* charge is a legitimate charge from Zipcar, a car sharing service that allows members to rent vehicles by the hour or day. The charge typically ranges from $9.00 to $100.00 depending on your membership plan, the vehicle you rented, or the duration of your booking. If you have used Zipcar recently or have an active membership, this charge is expected and reflects either a rental fee or membership cost.

Question 2

I didn't use Zipcar recently but I see a ZIPCAR* charge — what could it be?

Accepted Answer

If you see a ZIPCAR* charge but don't recall a recent rental, it could be an annual or monthly membership fee that Zipcar automatically bills to your account. Zipcar charges members recurring fees to maintain access to their car sharing network. Log in to your Zipcar account to review your billing history and confirm what the charge is for. If you believe the charge is unauthorized, contact Zipcar support directly to dispute it.

Question 3

How do I cancel my Zipcar booking to avoid being charged again?

Accepted Answer

To cancel or modify a Zipcar booking and avoid future charges, visit support.zipcar.com/hc/en-us/articles/4415648675091-How-do-I-modify-or-cancel-my-booking. This page walks you through the steps to cancel a reservation through the Zipcar app or website. Keep in mind that cancellation policies may apply depending on how close to the booking start time you cancel, which could affect whether you receive a refund for a charge already between $9.00 and $100.00.

Question 4

Is a $50 ZIPCAR* charge on my statement normal?

Accepted Answer

Yes, a $50 charge from Zipcar is within the normal range for this service. ZIPCAR* charges typically fall between $9.00 and $100.00 and can reflect a combination of hourly or daily rental rates, fuel fees, or membership costs. Longer rentals or bookings of premium vehicles tend to be on the higher end of that range. You can log in to your Zipcar account to see an itemized breakdown of the charge and confirm exactly what you were billed for.

ZIPCAR* Charge (What It Is + Is It Legit?)

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