COMMBANK* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "COMMBANK*" charge is from CommBank. CommBank abbreviated billing descriptor.
CommBank
CommBank abbreviated billing descriptor.
Category
Banking
Avg. Charge
Variable
Country
AU
Billing Cycle
One-time
Cancel At
commbank.com.au/support/messaging.html
Support
+61-13-2221
Why does this charge appear?
When CommBank processes transactions through Australia's banking and payment networks, the descriptor field on your statement is limited in character length, causing the full company name to be truncated to COMMBANK* followed by additional transaction details. The asterisk in the descriptor is a standard formatting convention used by payment processors to separate the merchant identifier from supplementary information such as a transaction reference or service type. If you hold a CommBank account or have recently used one of their financial products or services, this abbreviated descriptor is the expected way their charges will appear across most Australian bank statements.
What should you do?
Identify the COMMBANK* charge
The COMMBANK* charge on your bank statement is an abbreviated billing descriptor used by Commonwealth Bank of Australia (CommBank). This is a legitimate charge and not a scam or unauthorized transaction.
Log in and review your CommBank account
Visit commbank.com.au and log in to your CommBank account to review your recent transactions and account activity. Match the COMMBANK* charge amount and date to any fees, account charges, or services associated with your CommBank account.
Contact CommBank directly if unsure
If you do not recognize the specific COMMBANK* charge or need more details about what it relates to, reach out to CommBank's support team directly through their messaging service at commbank.com.au/support/messaging.html to get a full explanation of the charge.
Manage or cancel CommBank services if needed
If the COMMBANK* charge is for a CommBank service or fee you no longer want, visit commbank.com.au or use the messaging support at commbank.com.au/support/messaging.html to speak with a CommBank representative about adjusting, downgrading, or canceling the relevant product or service.
Is this charge fraudulent?
No, this is a legitimate charge from CommBank. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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