DELIVEROO* Charge (What It Is + Is It Legit?)

Deliveroo uses a truncated billing descriptor format combining their brand name with an asterisk separator, which is a standard practice used by payment processors like Stripe and Adyen to prefix merchant identifiers on card statements. When you place an order through the Deliveroo app or website, the transaction is processed through one of these third-party payment gateways, which generates the "DELIVEROO*" format automatically as part of their billing system rather than displaying the full company name. This shortened descriptor is also designed to accommodate the character limits imposed by card networks like Visa and Mastercard on bank statement entries.

No, this is a legitimate charge from Deliveroo. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions