KLM* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "KLM*" charge is from KLM Royal Dutch Airlines. KLM Netherlands flight ticket or fee.
KLM Royal Dutch Airlines
KLM Netherlands flight ticket or fee.
Category
Travel
Avg. Charge
Variable
Country
NL
Billing Cycle
One-time
Cancel At
klm.com/refund
Support
+31-20-426-7867
Why does this charge appear?
KLM Royal Dutch Airlines uses the abbreviated descriptor "KLM*" on bank statements because their payment processing system applies a truncated merchant identifier, with the asterisk acting as a wildcard separator that may be followed by a fare code, route reference, or booking number depending on the transaction. As one of the world's oldest airlines, KLM operates a high volume of international transactions through multiple payment gateways, and shortening the merchant name to "KLM*" ensures the identifier fits within the character limits imposed by card networks like Visa and Mastercard. If you recently booked a flight, paid a baggage fee, or made any other purchase through KLM's website or app, this descriptor confirms the charge originated from KLM Royal Dutch Airlines.
What should you do?
Verify Your KLM Booking
Log in to your KLM Royal Dutch Airlines account at klm.com and check your booking history to confirm the KLM* charge matches a flight ticket purchase or fee you authorized. Cross-reference the amount and date with your booking confirmation email from KLM.
Review What the KLM* Charge Covers
The KLM* charge on your statement typically represents a KLM Royal Dutch Airlines flight ticket or an associated fee such as seat selection, baggage, or a booking change fee. Check your KLM booking details at klm.com to identify exactly which service the charge applies to.
Request a Refund if Needed
If the KLM* charge is for a flight or service you need to cancel or believe was billed incorrectly, visit klm.com/refund to submit a refund request directly through KLM Royal Dutch Airlines. Have your booking reference number ready to speed up the process.
Contact KLM Royal Dutch Airlines Directly
If you cannot reconcile the KLM* charge after reviewing your bookings, reach out to KLM Royal Dutch Airlines customer service through klm.com for clarification. Their support team can look up transactions tied to your account and provide a detailed explanation of the charge.
Is this charge fraudulent?
No, this is a legitimate charge from KLM Royal Dutch Airlines. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
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