BT*BROADBAND Charge (What It Is + Is It Legit?)

When BT Broadband processes monthly subscription payments for internet and broadband services, their billing system uses a truncated format that combines the brand abbreviation "BT" with an asterisk separator followed by the service type, resulting in the descriptor BT*BROADBAND on your bank statement. The asterisk is a standard convention used by telecoms billing platforms to separate the company identifier from the product or service name within the limited character space available on bank transaction records. This means that if you have an active BT Broadband package and see BT*BROADBAND on your statement, it is almost certainly your regular monthly broadband bill, typically around £35.00 depending on your chosen plan.

No, this is a legitimate charge from BT Broadband. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions