Why does "MEGABUS*" appear on my bank statement?

This charge appears because you have an active subscription or made a purchase with Megabus.

Is the "MEGABUS*" charge legitimate?

Yes, this is a legitimate charge from Megabus.

How do I cancel Megabus?

You can cancel at megabus.com/account.

How do I get a refund from Megabus?

Contact Megabus support directly to request a refund.

Home›Browse Charges›Travel›MEGABUS*

MEGABUS* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "MEGABUS*" charge is from Megabus. Intercity bus ticket from Megabus operating in USA and UK.

🌍 GB✅ Community verified

Megabus

Intercity bus ticket from Megabus operating in USA and UK.

MEGABUS*

Why does this charge appear?

When you book an intercity bus ticket through Megabus, the charge shows up as MEGABUS* on your bank statement because the company uses a payment processing system that appends an asterisk to truncate or separate the merchant identifier from any additional booking reference or route information that may follow. The asterisk acts as a delimiter commonly used by payment processors to distinguish the core merchant name from supplementary transaction data, which is why you won't see the full stylized "Megabus" branding your recognize from the website. Whether you booked a $1.00 fare or a longer journey closer to $50.00, this MEGABUS* descriptor is the standard way the company's ticketing platform communicates with Visa and Mastercard networks across both its US and UK operations.

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What should you do?

Confirm your Megabus booking

Log in to your Megabus account at megabus.com and check your booking history to match the MEGABUS* charge on your bank statement with a specific intercity bus ticket purchase you made in the USA or UK.

Check the charge amount

Compare the exact dollar amount of the MEGABUS* charge against your Megabus booking confirmation email, as the total may include the ticket price plus any booking fees charged by Megabus at the time of purchase.

Review or cancel your booking

If you need to modify or cancel a Megabus trip you no longer plan to take, visit megabus.com/account to manage your reservation and check whether you are eligible for a refund based on Megabus cancellation policies.

Contact Megabus if something looks off

If the MEGABUS* charge does not match any trip you booked or the amount seems incorrect, reach out to Megabus customer support directly through megabus.com to clarify the charge before considering a dispute with your bank.

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Is this charge fraudulent?

No, this is a legitimate charge from Megabus. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.