QANTAS* Charge (What It Is + Is It Legit?)
â LegitimateThe "QANTAS*" charge is from Qantas. Qantas Australia flight ticket or baggage fee.
Qantas
Qantas Australia flight ticket or baggage fee.
Category
Travel
Avg. Charge
Variable
Country
AU
Billing Cycle
One-time
Cancel At
qantas.com/en-vu/manage-booking
Support
+61-13-1313
What is this charge?
When Qantas processes payments for flight tickets and baggage fees, their billing system transmits the truncated descriptor "QANTAS*" to banks and card networks, with the asterisk acting as a wildcard separator that typically precedes additional transaction detail such as a booking reference or route code. This shortened format is a standard practice used by major airlines operating through automated reservation and payment platforms, where character limits on bank statement fields mean the full legal entity name "Qantas Airways Limited" cannot be displayed in full. If you see "QANTAS*" on your statement, it almost certainly relates to a one-time charge for an airfare purchase or ancillary fee like checked baggage made directly through the Qantas website, app, or customer service team.
How to handle this charge
Match the charge to a booking
Log in to your Qantas account at qantas.com and review your booking history to match the QANTAS* charge on your statement to a specific flight ticket or baggage fee purchase you made.
Check your booking details
Visit qantas.com/en-vu/manage-booking to view your current Qantas reservations and confirm the charge amount aligns with the fare, taxes, or baggage fees associated with your itinerary.
Review your Qantas email confirmations
Search your inbox for confirmation emails from Qantas that were sent at the time of booking. These emails will include a breakdown of charges that should match the QANTAS* amount on your bank statement.
Contact Qantas if something looks off
If the QANTAS* charge does not match any booking you recognise, reach out to Qantas customer support directly through qantas.com to clarify the charge before considering a dispute with your bank.
đĄ Tip â call before disputing
Try calling Qantas at +61-13-1313 first. Most refund requests get resolved in one call, and bank disputes take 10+ days.
âšī¸ International processing
This charge is processed in AU. You may see a foreign transaction fee from your bank (typically 1-3%).
Quick fraud check
No, this is a legitimate charge from Qantas. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
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