Why does "TELKOM INDONESIA" appear on my bank statement?

This charge appears because you have an active subscription or made a purchase with Telkom Indonesia.

Is the "TELKOM INDONESIA" charge legitimate?

Yes, this is a legitimate charge from Telkom Indonesia.

How do I get a refund from Telkom Indonesia?

Contact Telkom Indonesia support directly to request a refund.

Home›Browse Charges›Telecom›TELKOM INDONESIA

TELKOM INDONESIA Charge (What It Is + Is It Legit?)

Q: How do I cancel Telkom Indonesia?

You can cancel at elkom.co.id/sites/profil-telkom/id_ID/page/contact-us-1061.

✓ Legitimate

The "TELKOM INDONESIA" charge is from Telkom Indonesia. Monthly Telkom Indonesia bill. PT Telkom Indonesia is Indonesia's largest state-owned telecommunications company offering mobile (via Telkomsel), broadband, and fixed-line services to over 270 million Indonesians.

🌍 ID✅ Community verified

Telkom Indonesia

Monthly Telkom Indonesia bill. PT Telkom Indonesia is Indonesia's largest state-owned telecommunications company offering mobile (via Telkomsel), broadband, and fixed-line services to over 270 million Indonesians.

TELKOM INDONESIA

Why does this charge appear?

When PT Telkom Indonesia processes billing transactions through its payment gateway systems, the corporate prefix "PT" (which stands for Perseroan Terbatas, the Indonesian equivalent of a limited liability company) is automatically stripped away, leaving the shortened TELKOM INDONESIA descriptor that appears on your bank statement. This truncation happens because international payment networks and card processors typically standardize merchant identifiers to a simplified format, removing local legal entity designations that would be unfamiliar to overseas banking systems. As Indonesia's largest state-owned telecom provider serving over 270 million customers across mobile, broadband, and fixed-line services, Telkom Indonesia's billing volume means this standardized descriptor is widely recognized by banks processing payments from Indonesian accounts.

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What should you do?

Check your Telkom Indonesia account to verify your subscription.

Make sure the charge is not from a family member or shared account holder.

If you want to cancel, visit elkom.co.id/sites/profil-telkom/id_ID/page/contact-us-1061 to manage your subscription.

Still don't recognize it? Contact your bank to dispute the charge.

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Is this charge fraudulent?

No, this is a legitimate charge from Telkom Indonesia. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.