VA* Charge (What It Is + Is It Legit?)

Identify your Virgin Australia booking

The VA* charge on your statement is an abbreviated billing descriptor used by Virgin Australia. Log in to your Virgin Australia account at virginaustralia.com and check your booking history to match the charge amount to a specific flight or service purchase.

Review your trip details on My Trips

Visit virginaustralia.com/au/en/#/mytrips?bookingType=flights to access your My Trips page. Here you can view all current and past bookings, confirm the exact fare charged, and check whether the VA* amount reflects your ticket price, seat upgrades, or add-on services like baggage fees.

Check for multiple VA* charges

If you travelled with Virgin Australia recently or made changes to an existing booking, you may see more than one VA* entry on your statement. Cross-reference each charge date and amount against your Virgin Australia booking confirmation emails to ensure every VA* transaction is accounted for.

Contact Virgin Australia if anything is unclear

If you cannot match the VA* charge to any known Virgin Australia booking, contact Virgin Australia customer support directly through virginaustralia.com to clarify the transaction. Have your booking reference number and the exact charge amount ready so their team can quickly identify and explain the payment.